Frequently Asked Questions
FAQs: Shipping, Tracking & Delivery
For an enhanced online shopping experience, MCM offers a Standard delivery service free of charge. All deliveries to Singapore are made Monday to Friday between 9 AM and 6 PM via Kerry Express in 2-3 working days, except on bank holidays where no delivery service is available. The delivery period applies to all orders placed before 12 PM. Please note that it is not possible to change the delivery address once an order has been placed.
All deliveries are made during the below times, except on bank holidays where no delivery service is available.
Monday to Friday: From 9AM to 6PM
Click here to track your order and CONTACT US via e-mail should you not have received your order within the indicated timeframe and would like further assistance. Kindly note that we cannot be held responsible for any unanticipated delivery delays which may occur due to extreme weather conditions, traffic jams or air travel delays.
We currently only offer standard domestic shipping within Singapore.
Our Client Services team is available Monday to Saturday from 9 AM to 6 PM
Mon to Fri 9 am to 6 pm local time
Live chat available